Service Design Intern - Summer 2026

Inspire Brands

Pursuing undergraduate or graduate degree in service design
Experience mapping guest experiences across touchpoints
Ability to identify customer pain points and opportunities
The role involves working closely with Product Strategy, Research, Design, and Management groups to define problems and model opportunities

Job Summary

  • The role involves working closely with Product Strategy, Research, Design, and Management groups to define problems and model opportunities.
  • Responsibilities include mapping end-to-end guest experiences across online and offline channels to drive product innovation and business value.
  • Candidates will participate in co-creation activities to build user empathy and improve crew member effectiveness and dining experiences.

Matching Summary

The role involves working closely with Product Strategy, Research, Design, and Management groups to define problems and model opportunities.

Skills & Requirements

Must-have

  • Pursuing undergraduate or graduate degree in Service Design
  • Experience mapping guest experiences across touchpoints
  • Ability to identify customer pain points and opportunities

Nice-to-have

  • Passion for real-world problem solving and innovation
  • Strong visual communication and information organization skills
  • Self-starter capable of balancing independent and collaborative work

Key Requirements

  • Pursuing a 4-year undergraduate or 2-year graduate degree
  • Major in Service Design, UX, HCI, Human Factors, or related field

Work Rights

Not specified

Tailored Resume

Cover Letter