Customer Support Engineer/Specialist (East, entry level) #ESY

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Not specified
Provide technical assistance to customers
Perform failure analysis on defective products
Execute defect and crisis management activities
Recruit Express Pte Ltd is seeking an entry-level Customer Support Engineer/Specialist in Singapore, focusing on customer satisfaction through technical assistance and product quality feedback. The role involves performing failure analysis, managing defects, and adhering to safety protocols

Job Summary

  • The role involves providing prompt technical and information assistance to ensure customer satisfaction.
  • Candidates will be responsible for performing failure analysis and preparing detailed reports for defective products.
  • The position requires adherence to safety policies and the ability to lead containment activities during quality issues.

Matching Summary

Match Score: 75

Recruit Express Pte Ltd is seeking an entry-level Customer Support Engineer/Specialist in Singapore, focusing on customer satisfaction through technical assistance and product quality feedback. The role involves performing failure analysis, managing defects, and adhering to safety protocols.

Skills & Requirements

Must-have

  • Provide technical assistance to customers
  • Perform failure analysis on defective products
  • Execute defect and crisis management activities

Nice-to-have

  • Ability to communicate feedback to management
  • Experience leading customer satisfaction activities
  • Willingness to undergo competency training

Key Requirements

  • Training for failure analysis competency
  • Adherence to company safety rules
  • Entry level experience

Work Rights

Not specified

Tailored Resume

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