Operations Employee

Sonova Group

Vianen, Netherlands
Base: salary matching knowledge + experience; bonu...
On-site
Order processing and data entry
Customer support and communication
Microsoft office proficiency
The Operations team in Vianen supports customers in the Benelux region with repair requests, custom orders, and returns to ensure first-class service

Job Summary

  • The Operations team in Vianen supports customers in the Benelux region with repair requests, custom orders, and returns to ensure first-class service.
  • The role involves processing orders accurately, checking paperwork and serial numbers, and supporting team leaders while continuously learning new tasks.
  • Employees receive a salary matching their experience, 25 vacation days with the option for 4 extra days, a pleasant work atmosphere, and extensive training opportunities.

Matching Summary

The Operations team in Vianen supports customers in the Benelux region with repair requests, custom orders, and returns to ensure first-class service.

Salary

Base: Salary matching knowledge and experience; Bonus/Equity: Not specified; Benefits: 25 vacation days plus option for 4 extra days; training and secondary benefits package

Skills & Requirements

Must-have

  • Order processing and data entry
  • Customer support and communication
  • Microsoft Office proficiency
  • Structured and accurate working style
  • Team collaboration and flexibility

Nice-to-have

  • Experience with SAP (P01)
  • Experience in customer contact roles
  • Administrative experience
  • Stress resistance and adaptability
  • Willingness to learn and change

Key Requirements

  • VMBO/MBO work and thinking level
  • Good command of Dutch language spoken and written
  • Written English proficiency preferred

Work Rights

Not specified

Tailored Resume

Cover Letter