Analyst Ii Technical Customer Support

Danaher UK

Not specified (assumed to be hybrid or onsite based on the company culture).
Electrical or mechanical engineering degree
5+ years technical support engineering experience
Experience with electromechanical medical devices
Danaher UK is seeking an Analyst II for Technical Customer Support at Beckman Coulter Diagnostics, focusing on providing advanced technical support for automated chemistry analyzers. The role involves creating service documentation, delivering training, and collaborating with cross-functional teams to ensure service readiness for new product launches

Job Summary

  • The role involves providing global technical support for automated chemistry analyzers and related systems within the life sciences sector.
  • You will be responsible for creating service documentation, delivering technical training, and supporting field service engineers to ensure service readiness for new product launches.
  • This position requires strong collaboration with cross-functional teams including R&D, Quality Assurance, and Manufacturing to drive continuous improvement.

Matching Summary

Match Score: 85

Danaher UK is seeking an Analyst II for Technical Customer Support at Beckman Coulter Diagnostics, focusing on providing advanced technical support for automated chemistry analyzers. The role involves creating service documentation, delivering training, and collaborating with cross-functional teams to ensure service readiness for new product launches.

Skills & Requirements

Must-have

  • Electrical or Mechanical Engineering degree
  • 5+ years technical support engineering experience
  • Experience with electromechanical medical devices
  • Fluent English communication skills
  • Troubleshooting complex analyzer systems

Nice-to-have

  • Knowledge of HTML, XML, SGML markup languages
  • Experience with ServiceMax or Oracle CRS applications
  • 3D-CAD tool usage experience
  • In-vitro diagnostics industry background
  • TOEIC 650+ score or overseas work experience

Key Requirements

  • Bachelor's degree in Electrical or Mechanical Engineering
  • Minimum 5 years of experience in technical support or engineering
  • Ability to communicate effectively in English across all four skills

Work Rights

Not specified

Tailored Resume

Cover Letter