Case Manager In Training

141

Melbourne, Australia
Not specified; salary reviews included; annual com...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • EML fosters a learning culture that invests in employee development to ensure long-term career growth within the organization.
  • Employees enjoy flexibility to work from home up to 3 days per week after training completion, along with comprehensive benefits including health insurance and gym memberships.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset for complex challenges
  • High attention to detail with strong organizational skills

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to manage caseloads within legislation and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter