Temporary Student Services Specialist - Ut High School - (utemps)

University of Texas at Austin

Austin, Texas, United States
Hourly: $20.00; bonus/equity: not specified; benef...
High school graduation or ged required
Three years of clerical experience
Excellent command of english language
This role serves as a customer services representative supporting students, parents, and district partners through various communication channels

Job Summary

  • This role serves as a customer services representative supporting students, parents, and district partners through various communication channels.
  • The position requires flexibility to handle multiple queries simultaneously across phone, chat, and email in a fast-paced environment.
  • Employees are eligible for the Teacher Retirement System of Texas (TRS) if working at least 20 hours per week for 135 days.

Matching Summary

This role serves as a customer services representative supporting students, parents, and district partners through various communication channels.

Salary

Hourly: $20.00; Bonus/Equity: Not specified; Benefits: TRS retirement plan eligibility

Skills & Requirements

Must-have

  • High school graduation or GED required
  • Three years of clerical experience
  • Excellent command of English language
  • Strong customer services skills
  • Computer skills for database navigation

Nice-to-have

  • Active listening and empathy skills
  • Conflict resolution and de-escalation proficiency
  • Advanced problem-solving initiative
  • Adaptability to multi-tasking environments
  • Personable team player attitude

Key Requirements

  • High school diploma or GED
  • Three years of clerical experience
  • Criminal history background check required

Work Rights

Must complete federal Employment Eligibility Verification I-9 form

Tailored Resume

Cover Letter