Associate Account Manager (hybrid)

OpenTable

Mexico City, Mexico
On-site
Restaurant operations knowledge
Customer lifecycle management
Drive engagement and retention
OpenTable's Sales and Restaurant Relations team aims to improve restaurants' revenue potential through best-in-brand technology and dedicated support

Job Summary

  • OpenTable's Sales and Restaurant Relations team aims to improve restaurants' revenue potential through best-in-brand technology and dedicated support.
  • The Associate Account Manager will own the end-to-end customer lifecycle, from onboarding and installation to training, adoption, retention, and revenue growth.
  • OpenTable offers a comprehensive benefits package including company-paid therapy, Headspace subscription, paid parental leave, generous PTO, and development opportunities.

Matching Summary

OpenTable's Sales and Restaurant Relations team aims to improve restaurants' revenue potential through best-in-brand technology and dedicated support.

Skills & Requirements

Must-have

  • Restaurant operations knowledge
  • Customer lifecycle management
  • Drive engagement and retention
  • Remote training and support
  • Salesforce CRM experience

Nice-to-have

  • Industry trends and insights
  • Cross-functional collaboration
  • Entrepreneurial environment
  • Web design or HTML knowledge

Key Requirements

  • Proven account management experience
  • Bilingual (Spanish/English) required
  • Valid driver's license and reliable transportation
  • College or university degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter