Workday’s Customer Support teams are passionate about customer service, innovation and excellence, providing trusted advice and business-critical solutions worldwide
Job Summary
Workday’s Customer Support teams are passionate about customer service, innovation and excellence, providing trusted advice and business-critical solutions worldwide.
The role involves handling support cases, troubleshooting, collaborating with multiple teams, and participating in 24/7 global support shifts to ensure continuous customer success.
Workday promotes a culture rooted in integrity, empathy, and shared enthusiasm, offering flexible work schedules, career growth opportunities, and a supportive environment.
Matching Summary
Workday’s Customer Support teams are passionate about customer service, innovation and excellence, providing trusted advice and business-critical solutions worldwide.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
SaaS Enterprise software support
Object Oriented Programming knowledge
SQL syntax and query reading
API client experience
24/7 global support shift participation
Customer case queue management
Nice-to-have
Creative approach and eagerness to learn
Collaborative communication skills
Resilience under tight deadlines
Mentoring and coaching others
Experience with web service integrations
Knowledge Centered Service contribution
Key Requirements
3 years SaaS software experience
Experience in support, implementation or consulting