Job Summary

• The Customer Experience Platform (CXP) organization is leading a global transformation to modernize how General Motors supports and engages customers through Customer Success Solutions (CSS).
• This role manages the vision, roadmap, and lifecycle for the Advisor CRM platform capabilities that power GM’s global contact centers and connected self-help flows.
• GM offers a variety of health and wellbeing benefit programs including medical, dental, vision, retirement savings plan, and more.

Matching Summary

Salary

Base: $106,600 to $192,700; Bonus/Equity: Incentive pay program based on performance; Benefits: Health and wellbeing programs, retirement savings, paid vacation & holidays, tuition assistance, vehicle discounts

Skills & Requirements

Key Requirements

• 7+ years Product Management experience
• 3+ years Salesforce Service Cloud experience
• Bachelor's degree or equivalent experience
• No immigration sponsorship required

Work Rights