Mitarbeiter Im Kundenservicecenter Aufzugsbranche (m/w/d) - Dispatching

Otis

Berlin, Germany
Customer orientation
Flexibility for shift work
Experience in customer service
You will take emergency calls from elevator systems and provide assistance to trapped individuals

Job Summary

  • You will take emergency calls from elevator systems and provide assistance to trapped individuals.
  • You will coordinate and efficiently relay service disruptions to technicians.
  • You will actively communicate with customers via phone, chat, and email.

Matching Summary

You will take emergency calls from elevator systems and provide assistance to trapped individuals.

Skills & Requirements

Must-have

  • Customer orientation
  • Flexibility for shift work
  • Experience in customer service

Nice-to-have

  • Strong communication skills
  • Conflict resolution abilities
  • Empathy in customer interactions

Key Requirements

  • Very good German language skills
  • Basic English knowledge is a plus
  • Proficiency in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter