Client Support Specialist

Ticketmaster Italia

Arizona, United States
Not specified; not specified; benefits include med...
Fully remote
Ticketmaster system experience
Archtics software knowledge
Event programming expertise
The Field Operations team builds and maintains relationships with various clients to ensure their business objectives are met

Job Summary

  • The Field Operations team builds and maintains relationships with various clients to ensure their business objectives are met.
  • This position delivers services to support the client's day-to-day needs related to the use of ticketing systems and products while maintaining agreed upon service levels.
  • Through our 'Taking Care of Our Own' program, we provide benefits across six key pillars including health, wealth, family, and career development.

Matching Summary

The Field Operations team builds and maintains relationships with various clients to ensure their business objectives are met.

Salary

Not specified; Not specified; Benefits include medical, vision, dental, 401(k) match, and paid time off

Skills & Requirements

Must-have

  • Ticketmaster system experience
  • Archtics software knowledge
  • Event programming expertise
  • Hardware installation skills
  • Database management tasks

Nice-to-have

  • Box office experience preferred
  • Strong Microsoft Office skills
  • Creativity in problem solving
  • Knowledge of entertainment business
  • Service-oriented mindset

Key Requirements

  • H.S. diploma or equivalent required
  • 1+ years of Ticketmaster system experience
  • BA/BS degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter