Field Support Representative, Cambridgeshire Uk

IDEXX

Cambridgeshire, United Kingdom
**
On-site customer support
Product installation and training
Technical troubleshooting
** IDEXX is seeking a Field Support Representative in Cambridgeshire, UK, to support veterinary practices through installation, training, and technical support for their products. The role emphasizes effective communication, strong organizational skills, and a customer-centric approach, with a requirement for veterinary clinic experience. **

Job Summary

  • As a Field Support Representative, you will work closely with Field Sales Professionals and other internal teams to develop strategies to maintain and grow your Customer Accounts through education and other customer centric activities.
  • You will install, onboard and train the staff in the clinic on the best way to use IDEXX products and services, while also identifying additional customer needs and presenting solutions to help.
  • We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

Matching Summary

Match Score: 75

** IDEXX is seeking a Field Support Representative in Cambridgeshire, UK, to support veterinary practices through installation, training, and technical support for their products. The role emphasizes effective communication, strong organizational skills, and a customer-centric approach, with a requirement for veterinary clinic experience. **

Skills & Requirements

Must-have

  • On-site customer support
  • Product installation and training
  • Technical troubleshooting
  • Customer relationship building
  • Schedule and travel management

Nice-to-have

  • Empathy and passion
  • Customer centric activities
  • Trusted advisor
  • Professional development focus
  • Adaptable demeanor

Key Requirements

  • Minimum 3 years veterinary clinic experience
  • Training and/or practice management background preferred
  • Veterinary/Veterinary Nurse or applicable degree preferred
  • Full UK driving license
  • Comfortable learning and using technology

Work Rights

Not specified

Tailored Resume

Cover Letter