Director, It Operations And Business Systems (netsuite)

Goldenpetbrands

El Segundo, CA, US
Not specified; not specified; not specified
**
Netsuite erp administration experience
Cisco meraki network administration
Microsoft azure and entra id management
** Golden Pet Brands is seeking a Director of IT Operations and Business Systems with expertise in NetSuite to lead their IT operations and support teams. This hands-on leadership role requires a strong background in managing technology infrastructure and applications in a fast-paced retail environment. **

Job Summary

  • This role serves as the operational backbone for Golden Pet Brands' technology organization, overseeing both infrastructure and critical business applications.
  • The successful candidate will build and manage a team of 3-5 technologists while acting as a hands-on player-coach to resolve complex tickets and drive enhancements.
  • The position requires enforcing cybersecurity best practices and delivering disciplined enhancement delivery in partnership with the Business Systems Analyst.

Matching Summary

Match Score: 75

** Golden Pet Brands is seeking a Director of IT Operations and Business Systems with expertise in NetSuite to lead their IT operations and support teams. This hands-on leadership role requires a strong background in managing technology infrastructure and applications in a fast-paced retail environment. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • NetSuite ERP administration experience
  • Cisco Meraki network administration
  • Microsoft Azure and Entra ID management
  • Google Workspace and M365 administration
  • Team leadership for blended technical staff
  • Cybersecurity best practices enforcement
  • DTC or retail environment experience

Nice-to-have

  • AI adoption in code production
  • Jitterbit integration platform knowledge
  • Agile sprint-based delivery methodology
  • Deposco WMS familiarity
  • ITIL Foundation certification
  • Cost efficiency initiative driving
  • Self-service capability implementation

Key Requirements

  • 10+ years in IT operations or enterprise applications support
  • 5+ years in people management roles
  • Bachelor's Degree in Information Technology or Computer Science
  • Hands-on NetSuite ERP administration or development experience
  • Experience managing Microsoft Azure/Entra ID and Google Workspace
  • Demonstrated ownership of IT budget and vendor contracts
  • Working knowledge of Cisco Meraki networking

Work Rights

Not specified

Tailored Resume

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