Fleet Manager, Ncl Shore Excursions Sales & Operations

Norwegian Cruise Line

Onboard Ships, Global
Onboard sales performance
Shore excursions sales
Team coaching and development
The Fleet Manager plays a critical role in elevating onboard sales performance and developing high-performing Shorex teams across the Norwegian Cruise Line fleet

Job Summary

  • The Fleet Manager plays a critical role in elevating onboard sales performance and developing high-performing Shorex teams across the Norwegian Cruise Line fleet.
  • This position requires constant travel to ships to provide hands-on support, conduct training, assess team dynamics, and deliver real-time feedback that drives results.
  • The Fleet Manager champions a ‘yes-if’ attitude and inspires teams to exceed revenue targets and guest satisfaction benchmarks.

Matching Summary

The Fleet Manager plays a critical role in elevating onboard sales performance and developing high-performing Shorex teams across the Norwegian Cruise Line fleet.

Skills & Requirements

Must-have

  • Onboard sales performance
  • Shore excursions sales
  • Team coaching and development
  • Fleetwide training delivery
  • Revenue target achievement
  • Guest satisfaction focus

Nice-to-have

  • Culture of accountability and enthusiasm
  • Creative and innovative thinking
  • Solution-oriented approach
  • Energetic and approachable demeanor
  • Tactful and positive communication

Key Requirements

  • Minimum 5+ years experience
  • Shore Excursion/Destination Manager role
  • Manage 4-10 team members
  • Hospitality or travel sales experience
  • Proficiency with cruise operations systems
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

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