Service Desk Technician - Contractor

Global Payments

Active directory administration
Password reset processing
Multiple operating systems support
The role serves as a strategic IT business partner providing centralized incident handling and technical support for corporate employees

Job Summary

  • The role serves as a strategic IT business partner providing centralized incident handling and technical support for corporate employees.
  • Technicians are responsible for troubleshooting hardware and software issues across multiple operating systems and configuring mobile devices.
  • The company offers benefits including access to e-learning platforms like Udemy, a Multisport card, and group life insurance options.

Matching Summary

The role serves as a strategic IT business partner providing centralized incident handling and technical support for corporate employees.

Skills & Requirements

Must-have

  • Active Directory administration
  • Password Reset Processing
  • Multiple operating systems support
  • Hardware troubleshooting and repair
  • Mobile device configuration and support

Nice-to-have

  • Cross-functional cultural sensitivity
  • Technical documentation creation
  • First call resolution focus
  • Service management portal experience

Key Requirements

  • 1 year practical experience in IT Support or Customer Service
  • Advanced English language skills (C1 level)
  • Intermediate Polish language skills (B1-B2 level)

Work Rights

Not specified

Tailored Resume

Cover Letter