Mitarbeiter:in Im Service-innendienst (m/w/d)

velux.no Corp

Wolkersdorf, Austria
Base: starting at €2,362 gross monthly; bonus/equi...
Hybrid (2 days remote work per week)
Technical training or equivalent
Strong communication skills
Team collaboration ability
The job posting is for a Service Desk Employee at VELUX in Wolkersdorf, Austria, focusing on customer service and technical support. The ideal candidate should have a technical background, experience in customer service, and strong communication skills, while enjoying benefits like flexible working hours and a supportive work environment

Job Summary

  • The role involves handling customer service requests from order intake to billing resolution.
  • Employees are expected to solve problems using various communication tools including co-browsing and video telephony.
  • The company offers flexible working hours with two days of remote work per week.

Matching Summary

Match Score: 85

The job posting is for a Service Desk Employee at VELUX in Wolkersdorf, Austria, focusing on customer service and technical support. The ideal candidate should have a technical background, experience in customer service, and strong communication skills, while enjoying benefits like flexible working hours and a supportive work environment.

Salary

Base: Starting at €2,362 gross monthly; Bonus/Equity: Not specified; Benefits: Meal subsidy, parking, global learning budget

Skills & Requirements

Must-have

  • Technical training or equivalent
  • Strong communication skills
  • Team collaboration ability

Nice-to-have

  • SAP software knowledge
  • English language proficiency
  • Self-driven initiative

Key Requirements

  • Completed technical vocational training
  • Experience in technical support or customer service preferred
  • Reliability and conscientiousness required

Work Rights

Not specified

Tailored Resume

Cover Letter