Customer Relationship Representative

Freedom CDJR of Lexington

Novi, MI, United States
Customer service professional
Lead cr process management
Call sales customers for follow-up
We are part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores

Job Summary

  • We are part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.
  • Responsibilities include leading CR process management, calling sales customers to follow up on their experience, and coaching team members on customer communication skills.
  • The role involves working in a positive team environment and providing customers with an honest, simpler buying experience.

Matching Summary

We are part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.

Skills & Requirements

Must-have

  • Customer service professional
  • Lead CR process management
  • Call sales customers for follow-up
  • Coach team members on communication
  • Available on Saturday

Nice-to-have

  • Positive team environment
  • Administer Employee Satisfaction Surveys
  • Maintain knowledge of Performance Dashboard

Key Requirements

  • Excellent time management skills
  • Available on Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter