Production Support Analyst (python, Ai,ml Based Application)
Fidelity National Information Services
Not specified; not specified; competitive salary +...
6+ years application support experience
Python debugging and troubleshooting skills
Ai model inference failure analysis
The role involves providing L1 production support for multiple AI-based applications across enterprise environments to ensure high availability and stability
Job Summary
The role involves providing L1 production support for multiple AI-based applications across enterprise environments to ensure high availability and stability.
Candidates must possess strong Python debugging skills to analyze failures in AI workflows, prompt errors, and data pipeline issues.
FIS offers a competitive salary, benefits, and extensive professional development opportunities within a Fortune 500 company dedicated to financial technology solutions.
Matching Summary
The role involves providing L1 production support for multiple AI-based applications across enterprise environments to ensure high availability and stability.
Salary
Not specified; Not specified; Competitive salary and benefits mentioned
Skills & Requirements
Must-have
6+ years application support experience
Python debugging and troubleshooting skills
AI model inference failure analysis
REST API and microservices support
Linux/Unix environment operations
Incident triage and RCA execution
Nice-to-have
GenAI application support knowledge
Cloud platform exposure (Azure/AWS/GCP)
Strong documentation discipline
Collaborative mindset with DevOps teams
Experience with CI/CD pipelines
Key Requirements
Bachelor's degree in engineering or equivalent
6+ years of overall application support experience
Hands-on support for AI/ML or Python-based applications