Customer Care Representative I

Elevance Health

Norfolk, VA, US
Base: $16.88 to $25.33; bonus/equity: not specifie...
Hybrid
High school diploma or equivalent
Experience in automated customer service
Ability to work virtually
The Customer Care Representative I is responsible for responding to customer inquiries regarding insurance benefits and claims

Job Summary

  • The Customer Care Representative I is responsible for responding to customer inquiries regarding insurance benefits and claims.
  • This role promotes productivity and work-life integration through a virtual work environment.
  • Elevance Health offers a comprehensive benefits package including medical, dental, vision, and 401k contributions.

Matching Summary

The Customer Care Representative I is responsible for responding to customer inquiries regarding insurance benefits and claims.

Salary

Base: $16.88 to $25.33; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Experience in automated customer service
  • Ability to work virtually

Nice-to-have

  • Strong communication skills
  • Problem-solving abilities
  • Interpersonal skills

Key Requirements

  • Must pass pre-employment test
  • Previous customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter