Personal Banking Associate- Fixed Term Contract Ends Oct 31,2026

TD Canada Trust

Edmonton, Alberta, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Customer service transactions
Provide information and advice
Digital banking trends education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package that reflects investments in colleagues' financial, physical, and mental well-being.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $45700 - $61000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service transactions
  • provide information and advice
  • digital banking trends education
  • support frontline staff
  • accurate documentation

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • positive and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office, branch software, and internet
  • Knowledge of banking solutions and processes
  • Strong administration, organizational, planning and time management skills
  • Strong communicator with customer experience skills
  • Fixed term contract Ends Oct 31, 2026

Work Rights

Not specified

Tailored Resume

Cover Letter