Ocean Import Senior Customer Service Officer / Executive

YUSEN LOGISTICS (SINGAPORE) PTE. LTD.

Singapore
Not specified
Arrange payments with carriers
Process incoming shipment data
Send arrival notices to customers
Yusen Logistics (Singapore) Pte. Ltd. is seeking an Ocean Import Senior Customer Service Officer/Executive to manage various tasks related to incoming shipments, including processing payments, ensuring delivery, and customer liaison. The ideal candidate should have at least one year of related experience, strong communication skills, and a meticulous approach to their work

Job Summary

  • The role involves arranging payments with carriers and co-loaders upon receipt of arrival notices.
  • Candidates will process incoming shipment data in the Yunas system and liaise with transporters for delivery arrangements.
  • The position requires following up on shipment arrivals, resolving cargo discrepancies, and raising invoices for customers.

Matching Summary

Match Score: 75

Yusen Logistics (Singapore) Pte. Ltd. is seeking an Ocean Import Senior Customer Service Officer/Executive to manage various tasks related to incoming shipments, including processing payments, ensuring delivery, and customer liaison. The ideal candidate should have at least one year of related experience, strong communication skills, and a meticulous approach to their work.

Skills & Requirements

Must-have

  • Arrange payments with carriers
  • Process incoming shipment data
  • Send arrival notices to customers
  • Liaise for clearance instructions
  • Extract data for reports

Nice-to-have

  • Good communication skills
  • Team player with positive attitude
  • Meticulous and detailed approach
  • Proactive and committed worker

Key Requirements

  • O level education or above
  • At least 1 year of related working experience

Work Rights

Not specified

Tailored Resume

Cover Letter