Case Manager - Specialised Insurance

187

Sydney, Australia
Not specified; salary reviews included; annual com...
Fully remote
Extensive customer service experience
End-to-end claims process management
Liaising with multiple stakeholders
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.
  • The company fosters a learning culture that invests in employees to ensure long-term career growth within a diverse team.
  • Employees receive benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and access to a corporate wellbeing program.

Matching Summary

This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims process management
  • Liaising with multiple stakeholders

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking and creativity

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • High level of empathy and resilience
  • Strong communication skills to build rapport

Work Rights

Not specified

Tailored Resume

Cover Letter