Claims Specialist - Fraud Investigation Unit (sg Market)
AIA Group
Cyberjaya, Malaysia
Onsite
3-5 years end-to-end claims processing experience
Medical claims and personal accident knowledge
On-site work in cyberjaya office
AIA Group is seeking a Claims Specialist for its Fraud Investigation Unit in Cyberjaya, Malaysia. The role involves reviewing customer claims, conducting investigations, and training claims assessors, requiring solid experience in medical claims and excellent communication skills in English, with Mandarin as a plus
Job Summary
The role involves conducting thorough reviews of customer profiles, policy details, and claim history to detect fraud.
Candidates are responsible for interviewing agents, doctors, and claimants while verifying documents for potential forgery.
The position includes providing training sessions to claims assessors on fraud detection best practices.
Matching Summary
Match Score: 85
AIA Group is seeking a Claims Specialist for its Fraud Investigation Unit in Cyberjaya, Malaysia. The role involves reviewing customer claims, conducting investigations, and training claims assessors, requiring solid experience in medical claims and excellent communication skills in English, with Mandarin as a plus.
Skills & Requirements
Must-have
3-5 years end-to-end claims processing experience
Medical claims and personal accident knowledge
On-site work in Cyberjaya office
Nice-to-have
Mandarin language proficiency
Training session delivery skills
Strong written and spoken English
Key Requirements
Minimum 3-5 years experience in claims processing
Sound knowledge in medical claims and personal accident