Customer Experience Associate - Future Opportunities Cambridge/guelph/ Elora

TD Bank

Cambridge, Ontario, Canada
$22.50 - $28.33 cad ph
On-site
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
TD Bank is seeking a Customer Experience Associate for future opportunities in Cambridge, Ontario. The role focuses on delivering exceptional customer service by processing financial transactions and recommending banking solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns using standard procedures.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development being defining features of the colleague experience.

Matching Summary

Match Score: 85

TD Bank is seeking a Customer Experience Associate for future opportunities in Cambridge, Ontario. The role focuses on delivering exceptional customer service by processing financial transactions and recommending banking solutions.

Salary

$22.50 - $28.33 CAD

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Respond and resolve customer concerns
  • Promote banking solutions and services
  • Deliver quality customer experiences

Nice-to-have

  • Build positive, diverse, and equitable work environment
  • Promote team effectiveness
  • Participate in personal performance development
  • Respect coworkers and stay dedicated

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Accuracy and detail-oriented with changing priorities

Work Rights

Not specified

Tailored Resume

Cover Letter