Pwm Service Manager

Morgan Stanley

Base: $120,000 - $165,000 py; bonus/equity: commis...
Oversee operational service transactions
Manage service associates and receptionists
Ensure compliance with firm policies
The Service Manager is responsible for shaping the future of service by modernizing the client experience through operational efficiency and oversight

Job Summary

  • The Service Manager is responsible for shaping the future of service by modernizing the client experience through operational efficiency and oversight.
  • This role involves leading, mentoring, and supervising a team of Service Associates and Receptionists while ensuring strict adherence to firm policies and procedures.
  • Morgan Stanley offers a comprehensive compensation package including base pay between $120,000 and $165,000, along with extensive employee benefits and perks.

Matching Summary

The Service Manager is responsible for shaping the future of service by modernizing the client experience through operational efficiency and oversight.

Salary

Base: $120,000 - $165,000 per year; Bonus/Equity: Commission earnings, incentive compensation, discretionary bonuses possible; Benefits: Comprehensive employee benefits and perks included

Skills & Requirements

Must-have

  • Oversee operational service transactions
  • Manage Service Associates and Receptionists
  • Ensure compliance with firm policies
  • Facilitate client inquiry resolution
  • Conduct quality assurance reviews

Nice-to-have

  • Strong leadership and talent development
  • Ability to identify issues and trends
  • Exceptional conflict resolution skills
  • Strategic thinking capabilities
  • Championing diversity and inclusion

Key Requirements

  • Four-year college degree required
  • Active Series 7 (GS) license required
  • Series 9 and Series 10 (SU) licenses required
  • Series 66 or Series 63/65 licenses required
  • Previous industry experience required

Work Rights

Not specified

Tailored Resume

Cover Letter