The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations
Job Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
Team members are responsible for providing exemplary service by responding to inquiries via phone, in-person, and digital channels.
Employees must comply with all credit union policies, maintain confidentiality, and process transactions including wire transfers and account maintenance.
Matching Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
Knowledge of credit union policies and regulations
Proficiency with computer systems and keyboards
Nice-to-have
Bachelor's degree in related field
CCUE Certification or Associate degree
Positive attitude toward members and teammates
Aptitude for developing member trust
Interest in financial advisory products
Key Requirements
High school diploma or GED required
Completion of Core Module Program within 12 months
Demonstrated aptitude for meeting people and building trust