The Customer Success Engineer is a critical customer-facing technical role within the Darktrace CX organization which requires thorough knowledge of cybersecurity and the Darktrace product suite
Job Summary
The Customer Success Engineer is a critical customer-facing technical role within the Darktrace CX organization which requires thorough knowledge of cybersecurity and the Darktrace product suite.
Responsibilities range and include supporting the adoption of the Darktrace platform and services within the customer environment; providing deployment health and value interventions; and identifying additional or new use cases for Darktrace usage within the customer environment.
This position is a dynamic and varied customer focused technical management position, requiring excellent communication and collaboration skills to work with a variety of customer stakeholders.
Matching Summary
The Customer Success Engineer is a critical customer-facing technical role within the Darktrace CX organization which requires thorough knowledge of cybersecurity and the Darktrace product suite.