Customer Service Representative

Plscareers

Dallas, TX, United States
On-site
Outstanding customer service
Educate customers on products
Comply with regulations
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring transactions comply with regulations, following company policies, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Skills & Requirements

Must-have

  • outstanding customer service
  • educate customers on products
  • comply with regulations
  • follow company policies
  • maintain balanced cash drawer
  • accurate cash handling
  • use point-of-sale system

Nice-to-have

  • professional appearance and demeanor
  • honest and have integrity
  • flexible hours
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Ability to offer products and services
  • Attention to detail and multi-tasking
  • English fluency required
  • Able to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter