Cold Chain Logistics & Claims Customer Experience Intern

A.P. Moller - Maersk

Turkey
Hybrid
Cargo claims lifecycle support
Customer query handling
Cold chain logistics operations support
Supports the Cargo Claims team in delivering a positive and professional customer experience

Job Summary

  • Supports the Cargo Claims team in delivering a positive and professional customer experience.
  • Gets involved in the end-to-end cargo claims lifecycle by coordinating closely with customers and relevant internal stakeholders.
  • Supports Cold Chain Logistics (CCL) operations by assisting with coordination, follow-up, and issue tracking across relevant shipments.

Matching Summary

Supports the Cargo Claims team in delivering a positive and professional customer experience.

Skills & Requirements

Must-have

  • Cargo claims lifecycle support
  • Customer query handling
  • Cold Chain Logistics operations support
  • Reefer operational processes exposure

Nice-to-have

  • Agility and multitasking capability
  • Attention to details
  • Flexibility in fast-paced environment
  • Building effective working relationships

Key Requirements

  • New graduates or 4th-year undergraduates
  • Minimum 4 days per week for 6 months
  • Fluency in Turkish and English

Work Rights

Not specified

Tailored Resume

Cover Letter