Federal Reserve Financial Services Fednow Operations Center Senior Analyst
935
Atlanta, GA, US
Hybrid
5+ years relevant work experience
24/7 support operations experience
High pressure troubleshooting skills
This role is a unique opportunity to be part of the mission-critical Federal Reserve initiative transforming the payments landscape in the United States
Job Summary
This role is a unique opportunity to be part of the mission-critical Federal Reserve initiative transforming the payments landscape in the United States.
The Senior Analyst will perform critical operational activities including monitoring, mitigating risks, supporting participant onboarding, and executing ongoing tasks for the FedNow Service.
The position requires heavy emphasis on identifying opportunities to improve operational efficiency via process standardization and automation while providing expert guidance to clients.
Matching Summary
This role is a unique opportunity to be part of the mission-critical Federal Reserve initiative transforming the payments landscape in the United States.
Skills & Requirements
Must-have
5+ years relevant work experience
24/7 support operations experience
High pressure troubleshooting skills
Process standardization and automation
Customer onboarding support
Nice-to-have
Intellectual curiosity and growth mindset
ISO20022 message familiarity
ITIL certification
Continuous improvement mindset
Mentoring and training capabilities
Key Requirements
Bachelor's degree with 5+ years relevant work experience