Base: aud 67,000 to 70,000 py; bonus/equity: not s...
Not specified
Demonstrated client support experience
Strong problem-solving skills
Excellent written communication
Global Payments Inc. is seeking a Client Support Specialist to deliver outstanding service to clients, acting as the first point of contact for inquiries and issues. The role requires strong problem-solving skills and the ability to thrive in a fast-paced, compliance-driven environment
Job Summary
This role serves as the first point of contact to resolve enquiries, manage issues, and build strong relationships with Global Payments clients.
The position involves investigating merchant and partner issues using CRM systems while managing refunds and direct debit setups.
Benefits include flexible work arrangements, 18 weeks paid parental leave, and access to global career development opportunities.
Matching Summary
Match Score: 85
Global Payments Inc. is seeking a Client Support Specialist to deliver outstanding service to clients, acting as the first point of contact for inquiries and issues. The role requires strong problem-solving skills and the ability to thrive in a fast-paced, compliance-driven environment.
Salary
Base: AUD 67,000 to 70,000 per annum; Bonus/Equity: Not specified; Benefits: Superannuation included
Skills & Requirements
Must-have
Demonstrated client support experience
Strong problem-solving skills
Excellent written communication
Understanding of compliance environments
Nice-to-have
Fast-paced environment adaptability
Collaborative team mindset
Customer-first approach
Key Requirements
Experience in client support or customer service roles