Provides in-person and virtual customer service to prospective, current, and returning students, assisting with registration, transcript requests, and inquiries
Job Summary
Provides in-person and virtual customer service to prospective, current, and returning students, assisting with registration, transcript requests, and inquiries.
Utilizes critical-thinking and judgment to accurately determine Texas residency for tuition purposes and maintain accurate student records according to compliance guidelines.
Participates in and promotes admissions and enrollment through various events and communication campaigns.
Matching Summary
Provides in-person and virtual customer service to prospective, current, and returning students, assisting with registration, transcript requests, and inquiries.
Salary
$47,840 - $48,558
Skills & Requirements
Must-have
In-person and virtual customer service
Student record management
Texas residency determination
Cloud-based content management system
Interpersonal and communication skills
Nice-to-have
Promote student success and community development
Values intellectual curiosity
Welcomes difference and models respectful interaction