Royal Service Agent - Casual

Sofitel Brisbane Central

Vancouver, Canada
Base: $32.05 ph; bonus/equity: not specified; bene...
On-site
Exceptional personalized service
Coordinate guest needs
Handle guest concerns professionally
As a Royal Service Agent, you will be the primary point of contact for all guest requests and inquiries via telephone, delivering exceptional, personalized service

Job Summary

  • As a Royal Service Agent, you will be the primary point of contact for all guest requests and inquiries via telephone, delivering exceptional, personalized service.
  • The role is key in creating seamless and memorable experiences, ensuring every interaction reflects the luxury and service excellence of the hotel.
  • Benefits include a competitive rate of $32.05 per hour, complimentary work meals, exclusive dining discounts, and opportunities for professional development.

Matching Summary

As a Royal Service Agent, you will be the primary point of contact for all guest requests and inquiries via telephone, delivering exceptional, personalized service.

Salary

Base: $32.05 per hour; Bonus/Equity: Not specified; Benefits: Complimentary work meals, Pacific Northwest Food & Beverage Discount Program

Skills & Requirements

Must-have

  • Exceptional personalized service
  • Coordinate guest needs
  • Handle guest concerns professionally
  • Monitor guest requests
  • Maintain confidentiality of guest information

Nice-to-have

  • Progressive hotel embracing culture
  • Dynamic diverse team
  • Collaborative professional team
  • Creativity artistry elevated hospitality

Key Requirements

  • Previous luxury hotel experience
  • Strong verbal communication skills
  • Ability to multitask
  • Proficiency with hotel systems
  • Ability to work flexible hours

Work Rights

Legally eligible to work in Canada

Tailored Resume

Cover Letter