Gbs Customer Service Rep

HCM Portal (UPS)

Vn
Customer service experience
Case investigation skills
Call handling abilities
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
  • Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service experience
  • case investigation skills
  • call handling abilities

Nice-to-have

  • team collaboration
  • problem-solving skills
  • passion for service

Key Requirements

  • experience in customer service
  • ability to document customer concerns

Work Rights

Not specified

Tailored Resume

Cover Letter