Customer Service Associate

Greystar (International)

Greenford, United Kingdom
Excellent customer service skills
Customer facing service delivery experience
Fluent english verbal and written communication
Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration

Job Summary

  • Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration.
  • Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
  • Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.

Matching Summary

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Customer facing service delivery experience
  • Fluent English verbal and written communication
  • Ability to act autonomously
  • Proficient in Microsoft Office packages
  • Sales and leasing activities

Nice-to-have

  • Good team player
  • Relationship building skills
  • Adaptable to changing environment
  • Enthusiasm to deliver exceptional experience
  • Local knowledge and information resources

Key Requirements

  • Good level of general education
  • Knowledge of UK Health and Safety requirements

Work Rights

Not specified

Tailored Resume

Cover Letter