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Payoneer is seeking a Senior Manager for Customer Success in Shenzhen, China, who will manage e-Commerce client relationships and drive business growth. The ideal candidate should have significant experience in account management, e-Commerce, and strong communication skills in both English and Mandarin.
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Job Summary
Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs.
Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services.
Be accountable for increasing user health, managing day-to-day operations, and scaling the team.
Matching Summary
Match Score: 75
**
Payoneer is seeking a Senior Manager for Customer Success in Shenzhen, China, who will manage e-Commerce client relationships and drive business growth. The ideal candidate should have significant experience in account management, e-Commerce, and strong communication skills in both English and Mandarin.
**
Skills & Requirements
Must-have
e-Commerce client relationships
develop value propositions
maximize acquisition, retention, up-sell/X-sell
increase user health
scale the team
cross-functional collaboration
Nice-to-have
entrepreneurship
self-motivated
problem solving
results oriented
Key Requirements
5+ years of experience in business development or account management