Merchant Security Expert With Dutch And English

SumUp

Sofia, Bulgaria
Not specified; not specified; monthly digital food...
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Excellent dutch language skills
Excellent english language skills
Transaction security knowledge
** SumUp is seeking a Merchant Security Expert fluent in Dutch and English to join their international Customer Support team in Sofia, Bulgaria. The role involves addressing transaction-related requests, ensuring compliance with security protocols, and monitoring merchant behavior. **

Job Summary

  • The role involves proactively addressing transaction-related requests while adhering to strict security rules and procedures.
  • Employees will act as the voice of the internal Risk and Fraud Team by contacting merchants and verifying documents based on risk assessments.
  • The company offers a paid 1-month sabbatical vacation after 3 years along with an individual learning budget.

Matching Summary

Match Score: 75

** SumUp is seeking a Merchant Security Expert fluent in Dutch and English to join their international Customer Support team in Sofia, Bulgaria. The role involves addressing transaction-related requests, ensuring compliance with security protocols, and monitoring merchant behavior. **

Salary

Not specified; Not specified; Monthly digital food vouchers and benefits budget included

Skills & Requirements

Must-have

  • Excellent Dutch language skills
  • Excellent English language skills
  • Transaction security knowledge
  • AML compliance monitoring
  • Document verification experience

Nice-to-have

  • Strong communication abilities
  • Curiosity and persistence
  • Organizational skills under stress
  • Attention to detail
  • Customer service patience

Key Requirements

  • Fluency in Dutch and English
  • Experience with AML rules
  • Ability to handle customer interactions

Work Rights

Not specified

Tailored Resume

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