Agent(e), Service À La Clientèle

AtkinsRéalis

Pointe-Claire, QC, Canada
Competitive remuneration; comprehensive flexible b...
**
French and english bilingual communication skills
Secondary or college diploma required
Ability to work under pressure and manage stress
** AtkinsRéalis is seeking a Customer Service Agent for the Réseau Express Métropolitain (REM) project in Quebec, Canada. The role involves providing exceptional customer service to travelers, addressing their inquiries, and ensuring a pleasant transit experience. **

Job Summary

  • The role involves interacting with thousands of travelers at REM stations to ensure a pleasant transportation experience.
  • Candidates must be fluent in both French and English to serve anglophone clients and suppliers located outside Quebec.
  • AtkinsRéalis offers competitive compensation, flexible benefits, and a hybrid work culture supporting work-life balance.

Matching Summary

Match Score: 75

** AtkinsRéalis is seeking a Customer Service Agent for the Réseau Express Métropolitain (REM) project in Quebec, Canada. The role involves providing exceptional customer service to travelers, addressing their inquiries, and ensuring a pleasant transit experience. **

Salary

Competitive remuneration; Comprehensive flexible benefits; Professional development programs available

Skills & Requirements

Must-have

  • French and English bilingual communication skills
  • Secondary or college diploma required
  • Ability to work under pressure and manage stress

Nice-to-have

  • Experience in public transport sector
  • Knowledge of Microsoft Office suite
  • Previous experience working with the public

Key Requirements

  • High school or college diploma
  • Bilingual proficiency (French/English)
  • Public transport experience is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter