Service Desk Analyst (mandarin Speaker)

DXC Technology

Mandarin and english communication skills
Experience in technical support environment
Ability to work variable shift patterns
The role involves logging, validating, and diagnosing customer issues across a full range of products and applications

Job Summary

  • The role involves logging, validating, and diagnosing customer issues across a full range of products and applications.
  • Candidates must possess excellent verbal and written communication skills in both Mandarin and English.
  • DXC Technology is a leading Fortune 500 IT services company with a 60-year track record of delivering mission-critical systems.

Matching Summary

The role involves logging, validating, and diagnosing customer issues across a full range of products and applications.

Skills & Requirements

Must-have

  • Mandarin and English communication skills
  • Experience in technical support environment
  • Ability to work variable shift patterns

Nice-to-have

  • Fast-paced high-pressure role experience
  • Basic understanding of Microsoft operating systems
  • Strong analytical troubleshooting skills

Key Requirements

  • Previous experience in technical support or customer service
  • Fluency in Mandarin and English languages

Work Rights

Not specified

Tailored Resume

Cover Letter