Customer Service & Operations Intern

SISTIC COM PTE LTD

Singapore
Not specified (assumed in-office as it involves customer support and on-site operations)
Proficiency in english communication
Strong attention to detail
Ability to handle multiple hotlines
SISTIC COM PTE LTD is seeking a Customer Service & Operations Intern in Singapore to serve as the first point of contact for customer inquiries and support the operations of the call center and box office. The ideal candidate will possess strong communication skills, adaptability, and a customer-oriented attitude, with responsibilities including managing customer interactions and supporting ticket sales operations

Job Summary

  • Act as the first point of contact for customers while ensuring call center service levels are met.
  • Support box office operations including ticket stock replenishment, system troubleshooting, and venue sales setup.
  • Handle customer inquiries via email, live chat, and social media while resolving complaints professionally.

Matching Summary

Match Score: 85

SISTIC COM PTE LTD is seeking a Customer Service & Operations Intern in Singapore to serve as the first point of contact for customer inquiries and support the operations of the call center and box office. The ideal candidate will possess strong communication skills, adaptability, and a customer-oriented attitude, with responsibilities including managing customer interactions and supporting ticket sales operations.

Skills & Requirements

Must-have

  • Proficiency in English communication
  • Strong attention to detail
  • Ability to handle multiple hotlines
  • Customer-oriented attitude
  • Willingness to learn continuously

Nice-to-have

  • Patience and empathy for difficult customers
  • Problem-solving skills under pressure
  • Time management efficiency
  • Collaborative teamwork approach
  • Process improvement ideas

Key Requirements

  • Available immediately
  • 5 days work week commitment
  • Excellent verbal and written English skills

Work Rights

Not specified

Tailored Resume

Cover Letter