Digital Adoption & Support Lead

ofi

Bangalore, IN
On-site
App deployment and adoption plans
Uat with business users
Solution deployments across multiple countries
Responsible for region-wide detailed solution deployment planning, preparation, readiness, and cutover activities to ensure successful app deployment and adoption across origins

Job Summary

  • Responsible for region-wide detailed solution deployment planning, preparation, readiness, and cutover activities to ensure successful app deployment and adoption across origins.
  • Key responsibilities include developing adoption plans, engaging origin leaders, leading UAT, coordinating deployments, managing readiness, training, communications, hypercare, and ensuring data quality.
  • This role offers truly global influence within the region and acts as an ambassador for digital adoption, including rationalization of unauthorized apps.

Matching Summary

Responsible for region-wide detailed solution deployment planning, preparation, readiness, and cutover activities to ensure successful app deployment and adoption across origins.

Skills & Requirements

Must-have

  • app deployment and adoption plans
  • UAT with business users
  • solution deployments across multiple countries
  • data migration and user setup
  • regional change strategy for app adoption
  • track and report deployment issues
  • prioritize and approve small enhancements

Nice-to-have

  • entrepreneurial approach
  • familiarization with business process
  • quick learn on operational scenarios
  • communication and networking skills
  • generate processes for effective software deployment

Key Requirements

  • Hands-on with office tools / excel tools

Work Rights

Not specified

Tailored Resume

Cover Letter