Technical Support Engineer - German Or Spanish Speaking

Salesforce

**
Fluency in spanish or german
Database concepts and sql
Rest and soap api familiarity
** Salesforce is seeking a Technical Support Engineer fluent in Spanish or German to join their customer support team, focusing on delivering exceptional service on their cloud-based platform. This role requires strong analytical skills, technical knowledge, and a customer-centric approach to resolve various technical issues. **

Job Summary

  • The role involves handling mission-critical support cases of all severities to ensure customer satisfaction with Salesforce's cloud platform.
  • Candidates must possess excellent analytical and communication skills while working as part of a global support organization.
  • The position requires developing strong partnerships across Worldwide Support, R&D, and Support Operations teams for strategic accounts.

Matching Summary

Match Score: 75

** Salesforce is seeking a Technical Support Engineer fluent in Spanish or German to join their customer support team, focusing on delivering exceptional service on their cloud-based platform. This role requires strong analytical skills, technical knowledge, and a customer-centric approach to resolve various technical issues. **

Skills & Requirements

Must-have

  • Fluency in Spanish or German
  • Database concepts and SQL
  • REST and SOAP API familiarity
  • Front-end web tier development
  • Back-end software development

Nice-to-have

  • Splunk system monitoring tools
  • Browser developer tools debugging
  • Enterprise SaaS support experience
  • Salesforce CRM domain knowledge
  • Lightning Web Components experience

Key Requirements

  • Fluency in Spanish or German required
  • Familiarity with Object-Oriented design concepts
  • Experience with Java or .Net back-end development

Work Rights

Not specified

Tailored Resume

Cover Letter