Client Support Analyst

Worldpay (FIS)

Not specified; not specified; competitive salary +...
Fully remote
2+ years client support experience
Troubleshoot reporting discrepancies
Manage support tickets independently
This entry-level role focuses on resolving client issues related to financial functions within a complex software platform

Job Summary

  • This entry-level role focuses on resolving client issues related to financial functions within a complex software platform.
  • The position requires a self-starter who can learn independently while managing multiple tickets in a distributed team environment.
  • FIS offers opportunities to make an impact in fintech along with competitive salary, benefits, and a diverse work environment.

Matching Summary

This entry-level role focuses on resolving client issues related to financial functions within a complex software platform.

Salary

Not specified; Not specified; Competitive salary and benefits

Skills & Requirements

Must-have

  • 2+ years client support experience
  • Troubleshoot reporting discrepancies
  • Manage support tickets independently
  • Basic understanding of banking operations

Nice-to-have

  • Experience in fintech or cash management
  • Strong learning agility and accountability
  • Collaborative mindset with team success
  • Ability to build strong client relationships

Key Requirements

  • 2+ years of client support experience
  • Direct experience working with external clients
  • Knowledge of financial services concepts

Work Rights

Not specified

Tailored Resume

Cover Letter