Major Incident Manager

Fiserv

Multiple Locations
Base: $90,000.00 - $144,000.00; bonus/equity: not ...
4+ years in major incident management
Proficient in ms office tools
Experience with servicenow
Fiserv is a global leader in Fintech and payments, connecting various entities to facilitate financial transactions

Job Summary

  • Fiserv is a global leader in Fintech and payments, connecting various entities to facilitate financial transactions.
  • The Major Incident Manager will ensure timely service restoration during major incidents to minimize client impact.
  • This role requires collaboration with IT Support and Business teams to enhance Major Incident Management processes.

Matching Summary

Fiserv is a global leader in Fintech and payments, connecting various entities to facilitate financial transactions.

Salary

Base: $90,000.00 - $144,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 4+ years in Major Incident Management
  • Proficient in MS Office Tools
  • Experience with ServiceNow

Nice-to-have

  • ITIL Foundational certification
  • Knowledge of monetary movement processing
  • Experience with Command Center monitoring tools

Key Requirements

  • 5+ years of related experience
  • Must be a U.S. Citizen

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter