Case Manager In Training

EML

Melbourne, Victoria, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers.
  • EML fosters a learning culture with comprehensive development opportunities and a flexible work arrangement allowing up to 3 days from home after training.
  • Employees benefit from a diverse team culture, corporate wellbeing programs including health insurance and gym discounts, and generous parental leave.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers.

Salary

Not specified; Salary reviews mentioned as part of annual incentive scheme

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Proactive self-motivated problem solver
  • High attention to detail with strong organizational skills

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to manage caseloads within legislation and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter