Service Representative (german-speaking) - For Audi - Remote

Concentrix

Braga, Portugal
Fully remote
German language proficiency c1
English language proficiency b2
Respond to customer inquiries via phone, chat, email
Concentrix is seeking a German-speaking Customer Service Representative for Audi, to be based remotely in Portugal. The role involves responding to customer inquiries, enhancing the customer experience, and requires proficiency in German and English, alongside relevant experience in customer service

Job Summary

  • As a Customer Service Representative for Audi in Portugal (Remote), you will ensure that performance goals are met across all operations.
  • You will be responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm.
  • In this role, we offer benefits that help you support your unique lifestyle, including full-time with indefinite contracts and competitive salary.

Matching Summary

Match Score: 85

Concentrix is seeking a German-speaking Customer Service Representative for Audi, to be based remotely in Portugal. The role involves responding to customer inquiries, enhancing the customer experience, and requires proficiency in German and English, alongside relevant experience in customer service.

Skills & Requirements

Must-have

  • German language proficiency C1
  • English language proficiency B2
  • Respond to customer inquiries via phone, chat, email
  • Maintain clear and accurate documentation

Nice-to-have

  • Passion for automotive topics
  • Skilled in digital tech
  • Warmth and enthusiasm in interactions

Key Requirements

  • 1 year of experience in call center or customer service
  • High level of German (C1 written and oral)
  • Good level of English (B2)

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter