Retail Customer Service Officer

AusPost

Goondiwindi, Queensland, Australia
Base: $35.01ph (approx. 3 months) increasing to $3...
On-site
Customer service experience required
Cash handling skills necessary
Lift up to 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer in Goondiwindi, Queensland, for a casual role focused on delivering exceptional customer service and supporting community businesses. The position offers extensive training, competitive hourly rates, and an inclusive workplace culture

Job Summary

  • This role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • The position offers extensive paid training for up to 12 weeks with a rotating roster before becoming on-call.
  • Australia Post invests in employee growth through values of trust, inclusivity, empowerment, and safety while providing Post Perks.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Goondiwindi, Queensland, for a casual role focused on delivering exceptional customer service and supporting community businesses. The position offers extensive training, competitive hourly rates, and an inclusive workplace culture.

Salary

Base: $35.01/hour (approx. 3 months) increasing to $37.42/hour; Bonus/Equity: Not specified; Benefits: 12% Superannuation included

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling skills necessary
  • Lift up to 16kgs regularly
  • Available Monday to Friday 6am-5pm
  • Stand for entire shift duration

Nice-to-have

  • Friendly and enthusiastic personality
  • Team environment collaboration
  • Up-selling and cross-selling ability
  • Community resilience focus
  • Willingness to undergo training

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs
  • Availability Mon-Fri 6am-5pm

Work Rights

Not specified

Tailored Resume

Cover Letter