Implementation Specialist I

Acrisure

Not specified; not specified; comprehensive medica...
Heartland payroll system expertise
Post-sale client engagement management
Compliance and regulatory knowledge
The role serves as the single point of contact for clients during the critical post-sale to initial payroll processing period before team turnover

Job Summary

  • The role serves as the single point of contact for clients during the critical post-sale to initial payroll processing period before team turnover.
  • Candidates must demonstrate a strong ability to compare previous payroll systems with the Heartland Payroll System to ensure accurate account builds.
  • Acrisure offers comprehensive benefits including immediate 401(k) vesting, paid parental leave, and extensive health and wellness resources.

Matching Summary

The role serves as the single point of contact for clients during the critical post-sale to initial payroll processing period before team turnover.

Salary

Not specified; Not specified; Comprehensive medical, dental, vision, 401(k), PTO, and wellness perks

Skills & Requirements

Must-have

  • Heartland Payroll System expertise
  • Post-sale client engagement management
  • Compliance and regulatory knowledge
  • Technical aptitude for self-service options
  • Portfolio account prioritization skills

Nice-to-have

  • Entrepreneur-spirited work environment adaptability
  • Strong empathy and client-centric mentality
  • Self-directed problem-solving abilities
  • Cross-functional partnership collaboration
  • High personal accountability for metrics

Key Requirements

  • High school diploma or equivalent
  • 2+ years experience in Operations or Sales Support
  • 1+ years experience in technology or customer-facing roles
  • Strong technical aptitude and computer literacy

Work Rights

Not specified

Tailored Resume

Cover Letter