Operations Analyst 2

Public Consulting Group LLC (PCG)

New York, NY, United States
$49,500 - $86,900 py
On-site
Supervise eligibility screenings
Manage benefit development and filing
Oversee contract reporting and data tracking
This role is responsible for supervising team members who manage day to day eligibility screenings, development and filing for federal benefits and appeals, stakeholder notification, and benefit management activities on behalf of youth in foster care

Job Summary

  • This role is responsible for supervising team members who manage day to day eligibility screenings, development and filing for federal benefits and appeals, stakeholder notification, and benefit management activities on behalf of youth in foster care.
  • The Operations Analyst Team Lead ensures consistent quality of work, maintains up to date policies and procedures, and supports staff through training and development.
  • In addition to team leadership, this position carries key project management responsibilities and will work closely with Senior Leadership to ensure their staff meet project goals and objectives and is responsive to client and project needs and tracking and reporting for internal and external purposes.

Matching Summary

This role is responsible for supervising team members who manage day to day eligibility screenings, development and filing for federal benefits and appeals, stakeholder notification, and benefit management activities on behalf of youth in foster care.

Salary

$49,500 - $86,900

Skills & Requirements

Must-have

  • Supervise eligibility screenings
  • Manage benefit development and filing
  • Oversee contract reporting and data tracking
  • Develop and update policies and procedures
  • Provide coaching and professional development

Nice-to-have

  • High attention to detail
  • Adaptability in a fast-paced environment
  • Collaborative work style

Key Requirements

  • Bachelor's degree or 3 years of supervisory experience
  • Strong background with supervising and staff development
  • Social Security disability advocacy experience
  • Human service sector experience

Work Rights

Not specified

Tailored Resume

Cover Letter