Product Support Analyst – Finance

Rialtas

Uffcott, Wroughton, GB
**
Finance processes within parish or town councils
Experience with council finance systems
Strong problem-solving skills
** Rialtas is seeking a Product Support Analyst – Finance to join their fully remote team, focusing on providing expert support for their accounting software used by local councils. The ideal candidate should possess strong communication skills, experience with finance systems in local government, and a problem-solving mindset to assist customers effectively. **

Job Summary

  • Investigate and resolve issues, working with colleagues to find solutions and ensure customers are never left stuck.
  • Share your expertise by supporting new users, helping to develop guidance materials and training resources written in plain language.
  • Harris offer an extremely competitive UK employee benefits programme including 5 Personal Days leave entitlement and an annual Lifestyle Reward.

Matching Summary

Match Score: 75

** Rialtas is seeking a Product Support Analyst – Finance to join their fully remote team, focusing on providing expert support for their accounting software used by local councils. The ideal candidate should possess strong communication skills, experience with finance systems in local government, and a problem-solving mindset to assist customers effectively. **

Skills & Requirements

Must-have

  • Finance processes within parish or town councils
  • Experience with council finance systems
  • Strong problem-solving skills
  • Excellent communication skills
  • Ability to learn new systems quickly

Nice-to-have

  • Helpful and problem-solving mindset
  • Collaborative team environment
  • Real-world perspective for demonstrations

Key Requirements

  • Experience working with finance systems within parish or town councils
  • Experience in a Responsible Financial Officer (RFO), clerk, or finance-related role

Work Rights

Not specified

Tailored Resume

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